Privacy Policy

Effective Date: 01/Febraury / 2025

1. Introduction
Welcome to Sheq Global LMS. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect
We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, company details, and job title when you register or interact with our services.
• Payment Information: Billing details when you make a purchase.
• Usage Data: Information on how you use our platform, including log data, device information, and IP addresses.
• Cookies and Tracking Technologies: To enhance user experience and improve our services.

3. How We Use Your Information
We use the collected information to:

• Provide and improve our learning management services.
• Process transactions and manage accounts.
• Communicate with you regarding updates, promotions, and support.
• Ensure compliance with legal and security requirements.
• Personalize content and improve user experience.

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting in platform operations (e.g., payment processors, hosting services).
• Legal authorities when required to comply with legal obligations.
• Third parties with your explicit consent.

5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform can guarantee 100% security.

6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the data we hold about you.
• Restrict or object to data processing in certain circumstances.

7. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Sheq Global

• Telephone: +256 770506447 (Whatsapp)

• Email; info@sheqg.com

• Address: Nansana Town, along Hoima road, P.O. Box 115637, Wakiso, Uganda